Privacy Policy
Last updated: August 10, 2026. This policy explains how SQUISHY (“SQUISHY,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you browse or purchase from squishy.velziro.com, contact us, or subscribe to store updates.
1. Who is responsible for your information
The store operator is SQUISHY. Privacy requests can be sent to dataquee.zguid@gmail.com, by phone at +86 1589602037, or through WhatsApp at +86 13290012374.
2. Information we collect
- Order and account information: name, email address, telephone number, billing and delivery address, order details, account credentials, and customer-service history.
- Payment information: payment status and limited transaction details supplied by the payment provider. SQUISHY does not receive or store your complete card number.
- Messages and subscriptions: information you submit through the contact form, order number, marketing consent, and newsletter email address.
- Technical information: IP address, browser and device information, cookie identifiers, pages viewed, referring pages, and security or diagnostic logs.
3. How and why we use information
We use information to process and deliver orders, provide customer support, prevent fraud, secure and maintain the website, comply with accounting and legal duties, improve store performance, and send marketing only where you have consented or applicable law otherwise permits it. Depending on where you live, our legal bases may include performance of a contract, compliance with law, legitimate interests in operating and securing the store, and consent.
4. When information is shared
We share information only as reasonably necessary with service providers that support the store, including WordPress and WooCommerce services, website hosting and security providers, PayPal and other checkout providers shown at checkout, delivery and logistics providers, email services, translation tools, professional advisers, and public authorities where disclosure is legally required. These providers process information under their own terms or on our instructions, depending on the service.
5. International processing
Because we sell internationally and use global service providers, information may be processed outside your country. Where required, we rely on lawful transfer mechanisms and require appropriate safeguards from service providers.
6. Cookies and similar technologies
The store uses necessary cookies for functions such as the cart, checkout, language selection, fraud prevention, and account access. Optional analytics or marketing technologies should operate only according to the consent choices presented where local law requires them. You can also control cookies through your browser, although blocking necessary cookies may stop the cart or checkout from working.
7. How long information is kept
We keep order and transaction records for the period required for accounting, tax, fraud prevention, and legal claims. Contact messages are kept only while needed to answer and document the request. Newsletter details are kept until you unsubscribe or the list is retired. Technical logs are retained only for a proportionate security and diagnostic period. Information may be kept longer where law requires it or a dispute is ongoing.
8. Your privacy choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or an objection to certain processing; to withdraw consent; and to complain to a privacy regulator. You may unsubscribe from marketing at any time. Send a request to dataquee.zguid@gmail.com. We may need to verify your identity before acting on a request.
9. Children
The online store is intended for customers who can legally make a purchase. We do not knowingly collect personal information directly from children who cannot lawfully consent. A parent or guardian who believes a child submitted personal information should contact us.
10. Security and policy changes
We use reasonable technical and organisational measures to protect information, but no online service can guarantee absolute security. We may update this policy when the store, service providers, or legal requirements change. The updated date at the top shows the latest revision.